Web Design & Marketing in Sussex
Achieving Big Results for Small Businesses
Having worked with businesses of all sizes for over 20 years, we understand the challenges small business owners face when they’re trying to grow. At Toucan52, we know what works and what doesn’t and we use that expertise to get results fast.
From A One Woman Start Up To A Trusted Marketing Team
I’m Kerry-Anne Kitson, and the proud founder of Toucan52 (well, actually that’s my AI twin – a whole other story)!
Here at Toucan52, we have a real passion for working with small UK business owners who are ready to scale up and grow.
It’s a journey I know well, because when I started my business, previously called Toucan Web Design & Marketing, it was just me. I understand how it feels to be ambitious, but overstretched. To need proper systems, but lack the time to set them up. To outgrow your early DIY efforts, but struggle to take the next step alone.
Now, although I still lead on every project, I do it with the Toucan52 team behind me. I’ve worked with many of them for years because, as well as being highly experienced and brilliantly creative, they are all lovely to work with: reliable, friendly and always looking to add real value for every client.
Having grown my own small business, I’m thrilled to now be helping others do the same.
MEET TEAM TOUCAN
These are the brilliant team behind Toucan52. We work hard together to bring you the best results.
Karen Wells
Website Design & Support
Karen Wells is the web designer behind the scenes at Toucan52 and founder of Indigo Nine, her own web design business. Her websites don’t just look great – they work hard too. With a sharp understanding of user experience and conversion, and a keen eye for visuals and design, Karen creates sites that are polished, purposeful and built to perform.
Fuelled by: Jelly Babies and a perfectly structured homepage
Pet Peeve: Beautiful websites that don’t convert
Heather Hulbert
Website Design (Elementor)
Heather is our Elementor Pro, and with over 20 years experience under her belt as a graphic designer AND over 11 years as a website designer, specialising in User Experience (UX) and User Interface (UI) design, she is a fantastic addition to the team. You can trust that you’re in safe hands to get your business online.
Fuelled by: Tea & Biscuits (GF of course!)
Pet Peeve: Too many pop-ups when you load a website
Sally Tyson
Graphic Design and Branding
Olly Prentice
Graphic Design
Olly is one of our original graphic designers here at Toucan52. With over 25 years experience, he has a sharp eye for detail and a knack for clean, impactful visuals.
Brilliantly able to manipulate AI for inspiration with great results too! No 3 legged people around here!
Fuelled by: Instant coffee, drum and bass and broccoli!
Pet peeves: wonky parking and poor kerning.
Louise Purvis
Email Marketing
Louise is a time, task and tech specialist who helps self-employed business owners simplify the systems behind their business. Through us & Big Smiley Face Ltd, she supports clients with email marketing, CRM systems, automations, workflows, calendars, and behind-the-scenes organisation, translating complicated tech into practical, manageable systems that actually work in real life. Known for her calm, down-to-earth approach, Louise works closely with business owners who want things to feel simpler, smoother, and less overwhelming.
Fuelled by: coffee, crossfit and Chinese
Pet Peeves: email marketing systems with 100s of tags, people who queue too close and wet socks!
Katherine Bruce
Copywriting
Katherine is an experienced copywriter who loves helping clients take their digital marketing to the next level. She’ll write words that set your business apart from the competition, create trust and inspire your customers (and potential customers!) to choose your company again and again.
Ian Wilson
Website Functionality & Tech Support
Ian helps small business owners who feel overwhelmed by tech, decisions, or just too much going on. Through calm, practical coaching and straight-talking support, he helps people simplify things, regain confidence, and move forward without the noise.
Fuelled by: Black Coffee (the decent stuff freshly ground)
Pet peeves: As a active dog owner, is those people who don’t pick up after their dogs, leaving steaming landmines all over the path.
Tony Fleming
GDPR & Cyber Security
Tony is a Data Protection, Cyber and IT consultant with a track record of leading high-stakes delivery, especially where security, privacy and reality collide. He moves organisations move from “we know we’ve got gaps” to a structured plan, controlled execution and demonstrable improvement.
As the founder and owner of Pathfinder Project Management, Tony has led complex technology programmes for companies such as Depop, Avon and Saga. His work typically spans security, privacy and information risk remediation, process improvement, data governance, and third-party assurance; always with a focus on getting the right things done, not producing something that’s stuck on a shelf.
Outside work, Tony is a committed “social golfer” (enthusiastically terrible, and completely unbothered).
David Blackmore
Business Coach & Small Business Growth Expert
Bio to follow
HOW WE WORK
Need more leads, clicks and conversions? Not a problem. We offer any combination of the services below to make it happen.
Reliability is Non-Negotiable
If we say we’ll do it, it gets done.
Conversion is Crucial
You’ll always know what we’re doing, why we’re doing it and what impact it’s having. And we’re always happy to hop on a call.
Ownership Means Getting Results
We know that ROI is critical for small businesses. So we don’t just complete tasks; we care about outcomes. If something can be improved, we’ll say it. If something isn’t working, we’ll fix it.
Growth Should Be Built In
We develop marketing systems that scale with you, not short-term wins that burn out. We’re here to help you build something that lasts.
WHAT TO EXPECT
At Toucan52, we pride ourselves on being truly client-focused. We want to achieve results, and we want you to feel happy and supported along the way. Here’s how it works:
STEP 1 - The Initial Chat
Whether in person, online or over the phone, you’ll have a quick initial chat with our Founder, Kerry-Anne. The aim is to talk about where your business is going and how your website and/or online marketing could help you get there.
STEP 2 - The Decision-Making
We’ll work through your requirements to agree the scope of the work, the deliverables, timelines and reporting.
Step 3 - The Working Relationship
We pride ourselves on being responsive, so as well as regular catch-ups, we’ll always be happy to jump on a call or respond to a quick WhatsApp message.
Step 4 - The Delivery & Reporting
We get projects completed on time, every time, and follow-up with regular stats-reporting.
Step 5 - The Extra Value
We love the world of online marketing. So whenever we’re working together, you’ll find we have lots of suggestions and ideas to help your business to grow even more.
TOUCAN TESTIMONIALS